No Return Policy

All sales are final. We do not accept returns or exchanges on furniture, parts, equipment, or other products once an order has been placed.

Because many of our products are large, specialty, or ordered specifically for your fish house, RV, or custom project, we strongly encourage customers to carefully review product descriptions, dimensions, colors, specifications, and compatibility before placing an order.

Before You Order

Please make sure you have:

• Confirmed the correct size and dimensions
• Selected the correct color and style
• Verified that the product will fit your application
• Reviewed all product specifications
• Confirmed that the shipping address and contact information are correct

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive an item that is different from what you ordered, please contact us within 48 hours of delivery. Photos of the product, packaging, and any visible damage may be required so we can determine the appropriate resolution.

Approved resolutions may include a replacement, repair, or other remedy at our discretion.

Order Cancellations

Once an order has been processed, it may not be cancelled. If you need to cancel an order, please contact us as soon as possible. Cancellation requests are not guaranteed and may be subject to any costs already incurred.

By placing an order, you acknowledge and agree to this No Return Policy.

If you have questions about a product or are unsure whether it will work for your application, please contact us before placing your order. We are happy to help.

Shipping 

We ship goods all across the United States including Alaska, Hawaii, any additional U.S. territories. Freight/LTL shipments can only be shipped in the lower 48. We ship LTL freight (FedEx), small parcel (USPS), and ground (FedEx Ground and Express). All shipping is calculated on weight, dimension, quantity, and freight class (applies to freight only). We do not allow customers to set up their own shipping for our products. We do offer pickup on all purchases.

In the event of a package being delivered damaged, please be able to provide clear pictures of both the damaged product and the product with its original packaging, as well as the shipping label that was affixed to the package. This information is necessary to make a successful claim.